Free Shipping & Free Returns

Returns & Exchanges

Sorry there wasn’t room in your closet for us…

Need help exchanging or returning a purchase? We are here to help.

All purchases can be returned for a full refund or exchanged within 5 days of the product delivery date as long as the original tags are attached and the product comes back to us free of damages and wear, just as we shipped it to you.

To return or exchange:

Please email us at aloha@ellemer.co for a return authorization number and details on where to send you items.

Reuse our packaging to ship your items back, attach the label, and stick us in the mail. It’s as simple as that! Our customer service team will be in contact with you as soon as we receive your item to let you know the status of your return or exchange.

If you don’t hear from us within 10 days of shipping back the item, be sure to contact us at: aloha@ellemer.co